Are you having trouble with your Ring Doorbell? Maybe it’s not connecting to your Wi-Fi, or poor video quality. Whatever the issue, sometimes the best solution is resetting your Ring Doorbell. But how exactly do you do that? Don’t worry; I’ve got you covered. In this article, I’ll walk you through the steps to reset your Ring Doorbell and get it back up and running smoothly.
Resetting your Ring Doorbell can be a lifesaver when it’s not working properly. Whether you’re experiencing technical difficulties or want to start fresh with your device, a reset can often do the trick. The process is relatively simple, but following the correct steps is important to ensure a successful reset. By the end of this article, you’ll have all the knowledge you need to reset your Ring Doorbell and troubleshoot any issues confidently.
Ring Doorbell Models and Reset Button Locations
| Ring Doorbell Model | Reset Button Location |
|---|---|
| Ring Video Doorbell | Back of the device |
| Ring Video Doorbell 2 | Side of the device |
| Ring Video Doorbell 3 | Side of the device |
| Ring Video Doorbell Pro | Side of the device |
| Ring Video Doorbell Elite | Side of the device |
4 Ring Doorbell Reset Technique For Various Reasons:
1. Factory reset a ring doorbell
Resetting a Ring Video Doorbell and Ring Doorbell 2 reset is relatively simple. To begin, you’ll need to undo the security screw and remove the doorbell from its bracket or faceplate from the doorbell. For first and second-generation models, you’ll need to completely remove it from the bracket, while recent and current models only require faceplate removal.
Once this is done, locate the setup button—often presented in bright orange—and press and hold it for 10 seconds. For modern Video Doorbells, this button lies just below the camera lens. By pressing and holding this button, resetting the device should be complete!
Your Ring Video Doorbell has been reset to its factory settings so you can connect it to your network once more. From here on out, you’ll be able to use all of Ring’s features – whether keeping an eye on delivered packages or simply using two-way audio communication with visitors at your doorstep. By resetting your doorbell periodically, you can keep up with any pending updates to ensure your Ring device remains in optimal condition for years – even decades – of convenience and peace of mind.
2. Reset a Ring Doorbell to Fix an Issue
If you encounter a hardware or connectivity problem with your Ring Doorbell, such as difficulty connecting to Wi-Fi or issues with specific features like night vision, performing a device reset might offer a solution. To reset your Ring Doorbell, follow these steps:
- Locate and press the orange Reset button on the back of the Ring Doorbell. Hold the button down for at least 15 seconds.
- For the Ring Doorbell 2, press and hold the black button on the camera’s front side. Alternatively, if you have the Ring Doorbell Pro, press and hold the black button on the camera’s right side.
- Once you’ve held the button down for the designated time, release it. During the reset process, you will observe the ring light flashing, indicating that the device is in the process of resetting.
- Once the reset is successfully completed, the ring light will turn off.
By performing this reset, you allow your Ring Doorbell to recalibrate its settings and reestablish proper connectivity. If the issue persists after the reset, or if you encounter further complications, it’s advisable to seek assistance from Ring’s customer support. Their experts can provide additional guidance to troubleshoot and address any lingering problems you might be experiencing with your Ring Doorbell.
3. Performing a Hard Reset:
Sometimes, a more daring approach is needed. Brace yourself as we delve into the realm of hard resets. This powerful technique restores your Ring Doorbell to its factory settings, wiping away all configurations and settings. But beware, for this path is not to be taken lightly.
1. Find the reset button: Like embarking on a treacherous quest, locating the reset button is your first challenge. It may hide in different corners, depending on your Ring Doorbell model. Refer to the user manual or the Ring website for the ultimate guide to its whereabouts.
2. Embrace bravery, press, and hold: With your trusty tool, summon all your courage and press the reset button. Hold it firmly for at least 20 seconds, allowing the magic to brew. Watch as the LED light on your Ring Doorbell flashes rapidly, almost as if it’s issuing a battle cry.
3. Release and witness the transformation: As the LED light dances in a rabid frenzy, release the reset button. Your Ring Doorbell has embarked on a transformation journey, resetting itself to its original state. The process may take a few minutes, so be patient as the magic unfolds.
4. Reset a Ring Doorbell to Disconnect Your Account
Resetting a Ring Doorbell can be helpful if you want to sell it or give it to another user. It does not require any physical interaction with the doorbell itself; you need to disconnect your account from it on the Ring app. Once this is done, someone else can register and use the doorbell. Before resetting, however, download any video recordings stored on the app you want to keep. The process is simple but only works on newer iOS (9.3 or above) and Android (5.0 or above) versions.
For those users who do not have a compatible device for resetting their Ring Doorbell, additional methods may be available via online customer service support directly from Ring. This could include having a customer service specialist remotely remove your account from the device. Either way, once the reset process is complete, all activity associated with your account will be deleted from the device, making it ready for use by a new user.
What to do when Ring Doorbell Hard Reset is Not Working?
If a hard reset of your Ring Doorbell is not resolving the issue you’re facing, there are a few additional steps you can take to troubleshoot the problem:
- Check Button Hold Duration: Ensure that you are holding down the reset button for the correct duration. Different Ring Doorbell models might require different durations for a successful reset.
- Check Power Source: Ensure your Ring Doorbell has a stable power source. If the device is not receiving power properly, a reset might not be effective. If your Ring Doorbell is battery-powered, ensure that the battery is properly charged and inserted.
- Verify LED Indicators: Pay attention to the LED indicators on your Ring Doorbell during and after the reset process. Different blinking patterns might indicate different issues. Refer to the manufacturer’s documentation for guidance on interpreting LED indicators.
- Double-Check Button Location: Press the correct reset button for your specific Ring Doorbell model. The location of the reset button can vary between models.
- Try Different Reset Methods: If your Ring Doorbell has multiple reset buttons (e.g., a button on the back and a button on the front), try using different buttons to perform the reset.
- Remove and Reinstall Battery: If your Ring Doorbell is battery-powered, try removing the battery, waiting for a few minutes, and then reinserting it. This can sometimes help resolve connectivity issues.
- Check Wi-Fi Connectivity: Ensure that your Wi-Fi network is functioning properly and that the Ring Doorbell is within range of the Wi-Fi signal. Weak or unstable Wi-Fi connections can cause issues.
- Update Firmware: Check for any firmware updates for your Ring Doorbell. Outdated firmware can sometimes cause problems. Update the firmware through the Ring app.
- Contact Customer Support: If none of the above steps are resolving the issue, it’s recommended to contact Ring’s customer support for further assistance. They have specialized knowledge and tools to help diagnose and address complex problems.
Remember that troubleshooting technical issues can be challenging, and it’s important to follow the manufacturer’s instructions and guidelines closely. If you’re unsure about any steps, it’s best to reach out to customer support to avoid any potential damage to the device.
Troubleshooting Tips
1. Check your Wi-Fi signal: A weak Wi-Fi signal can hinder the performance of your Ring Doorbell. Ensure that your router is within range, and consider using a Wi-Fi extender to enhance the signal strength in the area where your device is installed.
2. Verify your internet connection: Sometimes, the internet itself can be mischievous. Check if your other devices are connected to the internet and functioning properly. If you need help, reach out to your internet service provider for assistance.
3. Update the Ring app and firmware: Stay ahead of the game by keeping your Ring app and Ring Doorbell firmware up to date. Check for any available updates in the app’s settings or the Ring website. These updates often include bug fixes and performance enhancements.
4. Perform a power cycle: If your Ring Doorbell still misbehaves, try a power cycle. Detach the device from its power source, wait for a few moments, and reconnect it. This can sometimes help resolve temporary glitches.
5. Contact Ring support: If all else fails, don’t hesitate to reach out to the Ring support team. They possess magical knowledge and can provide tailored assistance to troubleshoot your specific issue. They are your trusted guides through the realm of Ring Doorbell mysteries.
Remember, troubleshooting is an art that requires patience and persistence. Stay determined, and with each challenge you conquer, you’ll become a master of problem-solving.
Related Post: 8 Ring Spotlight Cam Issue & Fixed
Frequently Asked Questions
Can I reset my Ring Doorbell remotely?
No, you cannot reset your Ring Doorbell remotely. To perform a reset, you’ll need physical access to the device itself. The reset button is typically located on the back or side of the Ring Doorbell, and you’ll need to follow the specific reset instructions for your model.
Will resetting my Ring Doorbell delete my recorded videos?
No, resetting your Ring Doorbell will not delete your recorded videos. The reset process restores the device to its factory settings but does not affect your cloud-stored videos. However, keep in mind that if you remove your Ring Doorbell from your Ring account during the reset process, you may lose access to videos associated with that device.
How often should I reset my Ring Doorbell?
Resetting your Ring Doorbell is typically only necessary when you encounter significant issues or when you’re preparing to sell or move the device to a new location. In most cases, regular maintenance and troubleshooting should resolve minor issues without requiring a full reset. It’s best to consult the Ring support team or refer to the troubleshooting section of the Ring website for specific guidance.
Can I reset my Ring Doorbell without the reset button?
No, the reset button is an essential component for resetting your Ring Doorbell. It is designed to initiate the reset process and restore the device to its factory settings. If you’re unable to locate the reset button, refer to the user manual or the Ring website for detailed instructions specific to your model.
Will resetting my Ring Doorbell delete my device from the Ring app?
Resetting your Ring Doorbell will remove it from your Ring account and disconnect it from the Ring app. However, you can easily reconnect and reconfigure the device after completing the reset process. Follow the instructions in the article to re-establish the connection between your Ring Doorbell and the Ring app for seamless integration and access to its features.
Conclusion
Congratulations, brave apprentice! You have successfully embarked on the journey of resetting your Ring Doorbell. From the gentle touch of a soft reset to the boldness of a hard reset, you’ve mastered the art of resetting with finesse. As you reconnect and reconfigure your device, let it be a symbol of security and convenience in your home.